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WHAT ARE TEAMS AND ZONES?
- Updated On 20 Nov 2019
- 1 Minute To Read
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A team can be defined as a group of individuals working together to achieve a common goal. In this case, it is a group of meter readers who will work together to complete a certain number of instructions which have been assigned to them.
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Each time a set of instructions is assigned to a team, they are divided equally amongst the members
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Teams must consist of one team leader. The team leader is responsible for the day to day operations of his team and to make sure his team meets their targets
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Teams will be colour coded to differentiate between the different teams on the web app.
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Before a team can be created, there must be a minimum of one agent that must be created beforehand. If you have not created an agent, see [Creating an agent]
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A zone can be defined as a piece of geographical area in which a team will operate in. I.e. all instructions within a zone will be allocated to the team operating in that zone
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A team can operate in multiple zones
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Zones will be colour coded as per the teams colours. I.e. If a team is coloured blue, then when you create a zone for that team, it will also be displayed in blue.