WHAT ARE INSTRUCTION CODES?
  • 22 Nov 2019
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WHAT ARE INSTRUCTION CODES?

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  • An Agent receives Instructions to read a meter. Each action taken by the Agent when reading the meter is reported within the context of one or more Instruction Codes.

  • These Instruction Codes are defined by the Utility which dispatches the Instructions.

  • "Intruction codes" are also reffered to as expection codes by the utilities.

  • For example,"Utility XYZ" defines a meter read instruction code as "R1".

  • This means al instruction results for successful meter reads report back the Instruction Code "R1"

  • An Agent might not be able to carry out a read for a variety of reasons.

  • In this instance, WeBill terms an unsuccessful attempt to read a meter as an Exception.

  • The Utility might define a specific Exception Code for a specific Exception reason.

  • The Utility might define a generic instruction code for other Exception Codes.

  • For example, "Utility XYZ" defines an Exception Code "A1" as an Exception Code for “Bees in a box and "A1" as a catch all Exception Code. The Agent will record an Exception together with the appropriate Exception Code.

  • For usage of Exception Code(s) by Agents, see [LINK].

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